macintosh hospitality

    restaurant operations consultancy

SERVICES

CONCEPT / RESEARCH / PLANNING / RESOURCING

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Story Boards, Mood Boards, Design Advice, Concept Research and Competitor Analysis.

Financial Projections (profit & loss), Build Considerations, Time Planning, CAPEX, FF&E and Key Equipment.

PR, Supply Chain, Software Solutions, Point of Sale (POS) and Reservation Systems.

CULTURE / ETHOS / RECRUITMENT / PERSONNEL

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Health Check Reports, Morale Enhancement and Personnel Appraisals.

Communications, Job Descriptions, Roles and Responsibilities.

Recruitment Advice, Payroll Structures, KPI and Incentives, Service Charge Advice.

OPERATIONS / SYSTEMS / ANALYSIS / COMMERCIALITY

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Financial Diagnostics, Commercial Opportunities and Reputation Enhancement.

Cost Saving Techniques, Operational Efficiencies, Restaurant Trends and Sales Trend Analysis.

SERVICE / STANDARDS / TRAINING

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Service Standards, Operating Procedures, Guest Engagement and Recognition.

Training Programmes, Sales Initiatives and Organisational Planning.

ABOUT ME

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I have 20 years of experience working alongside market leading restaurateurs operating luxury restaurants for the likes of Corbin & King, Heston Blumenthal and Daniel Boulud. I provide the cultural references, counsel and support throughout the lifespan of eateries in all sectors of hospitality. From concept, research, build and design to marketing, operations, recruitment and training. I have established a proven track record establishing commercially sound restaurants at the highest level that stand the test of time.

CONTACT US
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